Thunderbird Community Forum

I had many email folders set up to save incoming emails of importance and they all got emptied at once during the transition from one internet server to another. I haven't been able to find them anywhere since. What happened and how do I prevent a repeat?

Why do messages with links get pasted with *some* links pasting as just regular text every time? Is there a workaround? I have tried "without formatting" and "with formatting".

I send a set of four e-mails every week to several hundred recipients. I have to split that into 4 outgoing sets. I have tried two methods of pasting the four messages into Thunderbird's message creation interface: write in Thunderbird or OneNote. (OneNote offers more flexible recordkeeping.)

These messages always have several in-text links to web sites. I want all the links to survive the required three or four copy-paste cycles. Some do, some don't, and I see no failure pattern yet. For example OneNote's links may or may not survive, ditto Thunderbird's. "Failure" is pasting the "display text" only, not a proxy that will not correctly connect, so I have to re-enter the URL in Thunderbird's drafting window with the CTRL-K shortcut.

Suggestions welcome. Thanks in advance.

Trying to send mail. Getting a message Sending of message failed An error occurred while sending mail. Relaying denied you must check for new mail before sending

Somehow my email is being distributed to all kinds of spam operations and I get at least one new Junk sender every day. I have tried hitting the Junk button for all such emails. I have tried filtering the senders off to Junk, with variations--eg, even after marking as Junk email from "enzo@newsletter.spartoo.com" I set up a filter so all "spartoo.com" goes off to Junk. And I edited the filters to make sure they weren't conflicting with each other. But nothing works and I feel like I'm in Junk Hell without any support from Thunderbird. Halp!

For example - When I get an email from Amazon and they want me to choose certain items I want to search I used to be able to point (with an arrow) to that item - now I don't get an arrow I get either a +sign or a -sign. How can I get back the arrow symbol to choose a particular item??

TB (ver 128.6.1 esr, 64 bit) not updating Verizon emails since 21 January 2025 to my PC. AOL Webmail shows new Verizon emails. Running Windows 11. No VPN. Firewall is off. AVG Antivirus turned off. POP account. Tried: If you cannot log in to your ISPs web-based email interface, your password may have changed. If so, it must also be changed in Thunderbird. To change your password:

       ◦ Click the menu button  and choose Settings.
       ◦ On the Security panel, click on the Passwords tab and then click Saved Passwords....
       ◦ Click on the relevant account and then click Remove.
       ◦ Close and re-open Thunderbird. You will be prompted to enter a new password for the account.

Reopening TB does NOT ask for a new password. Running TB in safe mode does NOT ask for a new password.

What Password? I've been using Thunderbird for years. Never had a password; never had a need for one.

Suddenly, setting up a new computer, a password for Thunderbird is demanded. Where does one set up a Thunderbird password?

I have a Yahoo Mail account that is configured in Thunderbird. By mistake, I deleted the Bulk folder, and it was moved to the Trash. There is no option to restore it back to the Inbox. This issue occurs on all computers where Thunderbird is installed. Please help

I created a folder with a name that has diacritics used in the Lithuanian language: Šarūnas

Thunderbird will not let me move emails from another folder into this folder. This fails both with drag and drop and with using the right-click menu.

When I created a folder without diacritics (Sarunas) the emails can be moved into the folder.

Letters with diacritics are an essential part of spelling and not having them can significantly change the meaning of the words. What do I need to do in order to use folder names with diacritics?

With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing servers, all to no avail. This has been going on for over a year. Ingoing port 993. Outgoing 465 Very occasionally I get some mail come in, strangely enough. All outgoing comes back as "timed out" Any clues please. John

On Windows 11 Pro (latest updates) desktop, I use Thunderbird (latest update) to send/receive email. Usually, Norton 360 (latest update) VPN must be turned off to received emails. I say "usually," because sometimes it works with VPN on. Is there a way to receive emails without needing to usually turn off VPN? What I have been trying hasn't worked. Thanks, if you can help.

I'm switching from Outlook to Thunderbird Nebula 128.6.0 and I am attempting the import of my "Contacts" from Outlook into Thunderbird "Address Book" via .csv file. My contacts from Outlook are a mess as over the years I did not always enter them by manually as a field at a time. Sometimes the address entry was pasted into Outlook or via a download and this produces a .csv with a poor data structure. There is no way I would expect to get a decent data transfer from such a jumble so in an effort to supply Thunderbird with a half decent .csv file I decided to edit the Outlook exported .csv to match a Thunderbird .csv export. I made up a new Address Book in Thunderbird with a few names and addresses and exported it to a .csv. Unfortunately when I look into the exported file some data does not appear to have been exported. For example I only have one phone number exported under 'Work Phone' although there are two or more listings in my made up contact in the address book. The same with email addresses, only the first two listings are exported under 'Primary Email' and 'Secondary Email' although I have more in the made up contact in the Thunderbird Address Book. I wonder if anyone else has undertaken this task and can share any tips for the best way to approach this, or maybe tell me where Thunderbird is putting the data that it does not export? I note that Thunderbird structures the phone numbers as 'Work Phone', 'Home Phone', 'Fax Number', 'Pager Number', but the "New Contact" screen does not have any of these input options. I'm a bit stumped at the moment so any ideas or help would be most appreciated. Regards. Greg